Services of 19999

Installation

Once you buy a Zanussi home appliance, you call 19999 and they send you a trained technician to install and test the product and explain how to optimally use it and how to maintain it and activate the warranty.

Original spare parts

Providing and installing original spare parts with a 12-month warranty against manufacturing defects

Providing & delivering home appliances accessories

If you need a washing machine cover in cheerful color and to protect your washing machine, whether it’s a front load or top load, or even a dishwasher, call 19999.

If you want to get a water heater adapter instead of changing the batteries every now and then and for a very small cost, this will be done through the authorized Zanussi service and maintenance center 19999.

19999 also has a reduced violin, a water filter, and detergents for microwaves, steels, and other accessories and detergents to preserve and protect your product, with, of course, the possibility of delivering it to your door.

Express Service

Providing installation, maintenance and accessories delivery services within same day of your request.

Preventive maintenance

If you have a washing machine, dishwasher, air conditioner or water heater from Zanussi, and the warranty period has expired, someone from 19999 team will be calling you to perform a comprehensive maintenance and send you a well-trained technician, who will perform the comprehensive maintenance steps for your product in order to maintain it more and to ensure the efficiency of the device’s operation as well. He will give you important tips to keep your product at its best performance. If there is any issue with it, he will fix it, of course, and provide you with original spare parts with a 12-month warranty on the replaced parts.

Also, periodic maintenance for the air conditioning is available, meaning you can talk to us before the summer to do the periodic maintenance so that the AC operates at the highest efficiency.

Extended Warranty

Before the end of the original warranty period, someone from 19999 team will call you and offer you the possibility of extending the warranty for a period of one or two years, according to your desire to extend the warranty for a longer period.

Selling Zanussi products

You can call the service center 19999 to order Zanussi home appliances or accessories and they will be delivered to your house.

Support via phone calls

Quick help service through the phone as our customer support team provides you with quick and simple steps over the phone that you can do yourself without the need for a technician visit and they may also send you an explanatory video through WhatsApp to make it even easier. If your home appliance still needed a check, then a technician visit request will be submitted for you.

Exchanging old water heaters

We will help you take down the old water heater, no mater which brand or model it is and install a new water heater for you.